Refund & Cancellation Policy

Refund & Cancellation Policy
Page title: Refund and Cancellation Policy
At Shopinggzone, customer satisfaction is our priority. Please read our refund and cancellation terms below.
Order Cancellation
Orders can be cancelled within [12 hours] of being placed, as long as they have not yet been shipped. To cancel an order, contact us at [shopinggzone@gmail.com] with your order number.
Returns
We accept returns within [7 days] of delivery for [eligible items — e.g., items that are damaged, defective, or incorrect]. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase.
Non-Returnable Items
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method via Razorpay within [X business days, e.g., 5–7 business days].
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within [X days] of delivery with photos of the item, and we will arrange a replacement or refund at no additional cost.
Contact
For any refund or cancellation queries, reach us at [shopinggzone@gmail.com] or via our Contact Us page.
Last updated: 15,08,2026.